American Express Off Campus Drive : American Express Off Campus hiring fresher for Executive – Operations Role for Graduate/Post-Graduate and any batch graduates. The detailed company eligibility and application details are given below.
|Executive – Operations
About American Express :
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day
Job Description :
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Role and Responsibility :
- This role involves interacting with internal & external clients (authorized signatory/client managers/ merchants etc) and resolving their inquiries over email/calls.
- Should have knowledge of KYC.
- Work on daily inventory towards cases related to merchant services as well as management of mailbox to ensure all requests are actioned in a timely manner
- Creation of Case on the relevant tools, maintenance of trackers and files for the team
- Keep a close eye on gaps & recommend solutions to plug them.
- Consistently manage high volumes of work accurately and efficiently while working under stringent timelines.
- Monitor the daily suspense volumes and liase with internal & external clients (authorized signatory/client managers/ merchants etc) over emails/calls to reduce the volume
Education and Skills :
- Relevant experience an advantage.
- Excellent oral and written communication skills.
- Strong interpersonal and coordination skills.
- Strong and committed customer focus and consistent demonstration of service excellence.
How To Apply American Express Off Campus Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
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