American Express Off Campus Drive : American Express Off Campus hiring fresher for Customer Service Associate Role for any graduates. The detailed company eligibility and application details are given below.
About American Express :
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day
Job Description :
Eye For Detail Recognizes Knowledge Gaps & Researches To Respond Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Title : Customer Service Associate
Job Type : Full Time
Work Location : Gurgaon
Experience : Fresher
Role and Responsibility :
- Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
- Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
- Adherence To Quality And Compliance Guidelines
- Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written and voice communication.
- Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication
- Purpose of the Role: Abaility to Address 2-3 conversations simultaneiously
Education and Skills :
- Graduate
- Strong Interpersonal, Communication & Writing Skills Accompanied By Quick Comprehension & Clear Articulation
- Change Management Ability Demonstrated Ability To Work Effectively Within A Team Environment.
- Ability To Take Independent Decision & Meet Stringent Deadlines
- Typing Speed (25- 35 Words/Minute)
- Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability To Toggle Between Screens/Tools
How To Apply American Express Off Campus Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
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