Cloudera Off Campus Hiring Fresher For Desktop Support Technician | Bangalore

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Cloudera Off Campus Drive : Cloudera off campus hiring fresher for Desktop Support Technician Role for B.E / B.Tech graduates and passout batch graduates are eligible. The detailed company eligibilty and application details are given below.  

About Cloudera :

At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Job Description :

We (the Cloudera Corporate IT department) are looking for a Desktop Support Technician to join our corporate IT support team.

Job Title : Desktop Support Technician
Job Type : Full Time
Location : Bangalore
Experinence : Fresher – 2 Years

Role and Responsibility :
  • Provide IT Support in a mixed Mac OS X, Microsoft Windows 10 and Linux environment
  • Manage the new hire onboarding process: set-up accounts and equipment for new employees and provide user training
  • Manage the IT Helpdesk ticket queue using JIRA Service Desk
  • Administer G-Suite, Okta, Microsoft Active Directory, and other corporate platforms
  • Provide meeting, A/V and VoIP support
  • Document and update IT processes, while trying to find holes in them
  • Have familiarity with using a ticketing system to manage and solve IT issues (JIRA preferred)
  • Manage our local and remote printers
  • Support iOS and Android devices
Skills & Education :
  • 0-2 years of Desktop Support in a Mac/Windows environment (we are 75% Mac)
  • Some experience using an MDM solution – preferably JAMF and/or Airwatch
  • Knowledge in anti-virus/malware solutions
  • Familiarity with video conferencing tools (Zoom & Hangouts Meet Preferred)
  • Strong customer service skills and great attention to detail
  • Ability to excel in a high growth, team focused company with minimal day to day supervision
  • BS in a technical major preferred
How To Apply Clodera Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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