Infor Off Campus Drive : Infor Off Campus hiring fresher for Product Support Analyst Role for Bachelor / Master Degree / Diploma graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
|Job Title||Product Support Analyst|
|Job Type||Full Time|
About Infor :
Infor is a global leader in business cloud software specialized by industry. With 17,000 employees and over 60,000 customers in more than 175 countries, Infor software is designed for progress.
Job Description :
Infor is looking for a product support analyst in Bengaluru.
Role and Responsibility :
- Provides preliminary troubleshooting and rectifies issues.
- Assigns priorities on customer issues and routes the incidents to the appropriate resource area of Support Services, when unable to resolve the incident assigned to oneself.
- Documents customer contact activity and maintains accurate data on Infor Support Portal.
- Resolves most frequently asked questions via phone or email with the help of the on-line Knowledge Center.
- Walks a customer through the use of the Website online Knowledge Center.
Education and Skills :
- Graduates in Bachelor of Hospitality Management / Diploma in Hospitality (IHM or similar institutes) or Post Graduate degree in Travel and Hospitality/Bachelor of Science/Engineering graduates.
- Bachelor of Computer Applications/ Master of Computer Applications
- The candidate should be from Software or Hospitality (*domain) background.
- Exposure to the Front office or Property Management Software is preferred.
- Good written and verbal English language skills (including Active Listening)
How To Apply Infor Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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