Zycus Off Campus Hiring Fresher For Technical Support Executive | Mumbai

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Zycus Off Campus Drive : Zycus Off Campus hiring fresher for Technical Support Executive Role for B.E / B.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

Job TitleTechnical Support Executive
Job TypeFull Time
ExperienceFresher – 1 year
About Zycus :

Zycus  is a pioneer in Cognitive Procurement software and has been a trusted  partner of choice for large global enterprises for two decades. Zycus  has been consistently recognized by Gartner, Forrester, and other  analysts for  its  Source to Pay integrated suite. Zycus powers its S2P  software with the revolutionary Merlin AI Suite. Merlin AI takes  over  the tactical tasks and empowers procurement and AP officers to focus on  strategic projects; offers data-driven  actionable insights for quicker  and smarter decisions, and its conversational AI offers a B2C type  user-experience to the end-users.

Job Description :

Zycus is looking for Engineering Graduates in Computer Science, IT or  Electronics with 0-1 years experience to join us as (Technical Support  Executive) Product Technical Analyst.

Role and Responsibility :
  • Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
  • Be the first point of Contact for Customers having queries/ issues related to Zycus products
  • Work  with the Technical Account Management Team to ensure deliverables are  on-time, increase efficiency and resolve issues for customers by  coordinating with multiple Teams from Zycus & Customer side to  achieve Customer Satisfaction
  • Participate and contribute to  best practices (tools/process), knowledge sharing & find ways to  automate and   ideate new things to enhance Customer experience, reduce  manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User
Education and Skills :
  • Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
  • Experience Level: 0-1 years
  • Strong written and verbal communication skills.
  • Willingness to work in Shifts
  • Flexible,  enthusiastic approach to work including a strong desire to learn new  tools & techniques to solve business problems.
How To Apply Zycus Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here

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