Zycus Off Campus Drive : Zycus Off Campus hiring fresher for Technical Support Executive Role for B.E / B.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
|Technical Support Executive
|Fresher – 1 year
About Zycus :
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Job Description :
Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-1 years experience to join us as (Technical Support Executive) Product Technical Analyst.
Role and Responsibility :
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User
Education and Skills :
- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
How To Apply Zycus Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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