ICICI Bank Off Campus Drive : ICICI Bank Off Campus hiring fresher for Phone Banking Officer Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
| Job Title | Phone Banking Officer |
| Job Type | Full Time |
| Location | PAN India |
| Experience | Fresher – 6 |
About ICICI Bank :
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 176,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
Job Description :
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer””s profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
Role and Responsibility :
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross-selling various banking products to customers over the phone
Education and Skills :
- Graduate with 0-6 years.
- Fluency in spoken English & Hindi language
- Open to work in rotational shifts
How To Apply ICICI Bank Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
Instant Job Updates and Alerts :
Join our Official Telegram Channel : Click Here
Join our Official Instagram : Click Here
Join Our Official Facebook Page : Click Here