Informatica Off Campus Drive : Informatica off campus hiring Fresher for Associate Technical Support Engineer Role for M.E / M.Tech / MBA / MCA / M.Sc graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
|Job Title||Associate Technical Support Engineer|
|Job Type||Full Time|
About Informatica :
Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies.
Job Description :
As a part of the MDM Technical Support, you will ensure our customers’ success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers.
Role and Responsibility :
- Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.
- Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web.
- Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions.
- Coordinate with Quality Assurance and Engineering teams to report and solve product defects.
- Author, edit, publish an online knowledge base of known issues/solutions.
Education and Qualification :
- College degree or equivalent technical experience.
- Analyse, debug and trouble-shoot skills, problem solving
- Problem solving skills, ability to think about complex problems and come up with creative solutions
- Strong oral and written communication
- Minimum 0+ years of relevant professional experience
How To Apply Informatica Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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