Ericsson Off Campus Drive : Ericsson Off Campus hiring fresher for Support Engineer Role for B.E, B.Tech, M.E, M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
|Job Title||Support Engineer|
|Job Type||Full Time|
|Experience||Fresher – 2 years|
About Ericsson :
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.
Job Description :
The main purpose is to take full responsibility of Configuration Management / Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to IN Network!
Role and Responsibility:
- Acting as the first point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations.
- Operation and troubleshooting of multivendor telecommunication equipment’s like Tellabs, ATN, CX600, SIAE, NEC, SOEM
- Work as shift operations as per defined shift roster and to actively monitor ticket queues to ensure timely response to tickets
- Improvement of automated recovery.
- Escalation support for Service surveillance and Field service
- Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
- Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
- Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services
- KPI Analysis
Education Qualification :
- Education: (Recruiter to supply educational requirements)
- Min years of experience: (Recruiter to supply)
- Domain experience: (Recruiter to supply area of expertise – e.g.: Cloud, BSS, OSS etc.)
- Negotiation & argumentation skills
- Planning & organizing skills
- Delivering results & meeting customer expectations
How To Apply Ericsson Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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