Zycus Off Campus Drive : Zycus Off Campus hiring fresher for Product Technical Analyst Role for B.E / B.Tech degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
Job Title | Product Technical Analyst |
Job Type | Full Time |
Location | Bangalore/Mumbai/Pune |
Experience | Fresher – 4 years |
About Zycus :
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Job Description :
Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-4 years of experience to join us as Product Technical Analyst/ Senior Product Technical Analyst.
Role and Responsibilities :
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
Education and Skills :
- Relevant Experience: Freshers to 4 years
- Qualification: BE/BTech(Computer Science/Information Technology/Electronics)
How To Apply Zycus Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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